Shipping Policy - Baby Products

Last updated: August 6, 2025

At KOMZON LLC, we are committed to delivering your orders quickly, safely, and efficiently. This Shipping Policy outlines how and where we ship, estimated delivery times, and other important details regarding your order fulfillment.

1. Shipping Destinations

We currently ship to the following countries:

United States
Canada
Mexico
Saudi Arabia

2. Order Processing

Orders are processed within 1–2 business days (excluding weekends and holidays) after payment is confirmed.
You will receive a confirmation email with tracking information once your order is shipped.

3. Fulfillment and Carriers

We partner with trusted third-party logistics providers, including:

Amazon Fulfillment Services (FBA)
Walmart Fulfillment Services (WFS)

Depending on your location and the product ordered, your package may be shipped from Amazon or Walmart warehouses.

4. Estimated Delivery Times

Region	Estimated Delivery Time
United States	2–5 business days
Canada & Mexico	5–10 business days
Saudi Arabia	7–14 business days

⚠️ Please note: These are estimates. Actual delivery times may vary depending on location, customs processing, or carrier delays.

5. Shipping Fees

Shipping fees are calculated at checkout based on the delivery address and order weight.
Free shipping may be available during promotional periods or for orders over a certain value — check our homepage or promotions page for current offers.

6. Tracking

Once your order is shipped, you will receive a tracking number by email. You can track your shipment through the carrier’s website or directly from your order confirmation.

7. Lost, Delayed, or Damaged Packages

While we work with reliable fulfillment partners, delivery issues may occur. Please contact us at contact@cqrism.com if:

Your order hasn’t arrived after the maximum estimated delivery window.
The package arrives damaged.
The tracking number doesn’t update or is invalid.

We will work with our logistics partners to resolve the issue promptly.

8. Customs and Import Duties

For international orders (outside the USA), customs duties or import taxes may apply. These fees are the responsibility of the customer and are not included in your order total.

9. Address Errors

Please double-check your shipping address before confirming your order. KOMZON LLC is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information.